GrowwenGrowwen
Legal

Privacy Policy

Effective date: 1 January 2025

1. Introduction

Growwen Technologies ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website, products, or services.

2. Information We Collect

Information you provide directly:

  • Name, email address, phone number when you contact us or register an account.
  • Payment information (processed by Razorpay — we do not store card details).
  • Internship application details including your background and motivation.
  • Messages and enquiries submitted via our contact form.

Information collected automatically:

  • Pages visited, time spent, and navigation patterns on our website.
  • IP address, browser type, device type, and operating system.
  • Approximate location (city and country) derived from your IP address.
  • Referrer URL (the page that linked you to our site).

3. How We Use Your Information

  • To provide, operate, and improve our services and products.
  • To process payments and send transaction confirmations.
  • To respond to your enquiries and support requests.
  • To process and manage internship applications.
  • To send service-related communications (not marketing without consent).
  • To analyse website traffic and improve user experience.
  • To comply with legal obligations.

4. Cookies & Tracking

We use a persistent anonymous visitor cookie (gw_vid) to understand how visitors navigate our website. This cookie does not identify you personally and is stored for up to 10 years.

We do not use third-party advertising cookies or sell your data to advertisers. You can clear cookies at any time through your browser settings.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

  • Razorpay — for payment processing.
  • Resend — for transactional email delivery.
  • Neon (PostgreSQL) — our database provider, hosted on AWS.
  • Law enforcement or government authorities when required by law.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account data is retained while your account is active. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under applicable Indian data protection law and, where applicable, GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict processing of your data.
  • Data portability — receive your data in a structured format.

8. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

11. Contact

For privacy-related questions or to exercise your rights, contact us at contact@growwen.com — Growwen Technologies, Pune, Maharashtra, India.